Stay Safe Commitment

Travel Information


Stay Safe Commitment



The Athens Gate Hotel

Committed to Safety and Health


With the most demanding hygiene and safety procedures imposed now, the team is ready to welcome our guests

with the warmest Greek hospitality.


The well-being of our guests, our associates, and our staff is our absolute priority, and you can be assured that

your health and safety has our complete attention.


 Please check the updated information before your travel at Protocols for Arrivals in Greece.



View Video: Using UV-C Disinfection Units


Health and Safety Protocols


Action plan

The Hotel has developed an action plan and individual protocols for each department of the hotel to take measures, manage any suspected Covid-19 cases in order to prevent and limit the spread of the virus to staff and guests.

The action plan is in compliance with Greece’s and International health organizations’ guidelines and will be revised accordingly.

In line with the plan, the Health & Safety Coordinator of the hotel will supervise and ensure that the protocol is being followed and a doctor will be cooperating with the hotel, who will act on the instructions of Health Authorities.


Hotel staff

    All staff members:

  • Are trained on practices for cleaning and disinfecting identified spots, on following hygiene rules to avoid transmitting the virus (frequent hand washing, avoiding handshakes, physical distancing, avoiding contact of hands with eyes, nose, and mouth, and respiratory hygiene).
  • Are aware of how the Covid-19 virus is transmitted and able to provide information to guests.
  • Are provided with personal protective equipment.
    (masks, gloves, face shields, waterproof aprons, etc.).
  • Undergo thermal screening before every shift.


Front Desk

  • UV-C disinfection box is used to sterilize all key cards.
  • Extension of duration of check-out and check-in times between stays (check out by 11 am and check-in from 3 pm) so that rooms can be thoroughly cleaned and disinfected and aired out through natural ventilation.
  • Antiseptic is available at all times.
  • Designated distances.
  • A plexiglass window has been placed at reception.
  • Frequent disinfection of reception desk.
  • All team members are fully trained and capable to inform guests of the hotel’s rules and the new measures taken by the government.
  • Staff is fully trained and capable to identify Covid-19 symptoms and report them to the health coordinator.
  • The Hotel provides information leaflets on basic health instructions and useful coronavirus-information.
  • A medical kit is always available, which includes disposable gloves and masks, antiseptic.


Housekeeping (Rooms, Public Areas)

  • Improved disinfection and deep cleaning practices have been implemented in accordance with the Health Organization’s instructions.
  • UV-C Disinfection Units are used to sterilize the rooms.
  • Steam appliance is used to clean all fabric surfaces.
  • In addition to the normal cleaning procedures, the public areas, the main entrance, reception, door handles, countertops, tables, handrails, elevator knobs, and other “high-frequency touchpoints” are being sanitized and disinfected frequently.
  • Individual antiseptic gel and antiseptic wipes are provided to each guest.
  • Wash all linens at a high temperature for optimal disinfection.
  • Improve air circulation processes to increase air quality.
  • Hand sanitizers are present in all public areas.
  • The daily cleaning and change of sheets, pillowcases, and towels is carried out only upon request from guests.
  • Shared multi-purpose items such as stationary, menus, magazines, etc. have been removed from the rooms.
  • Display door hanger with cleaning and disinfecting information.
  • Minibar service is suspended. This option will be available upon request by the guest.


Restaurant & Bar

The Hotel is certified with HACCP (Hazard Analysis Critical Control Points), an internationally recognized method of identifying and managing food safety-related risk.

  • According to the government rules, one customer per two square meters is allowed in our restaurant and cafes. The maximum number of customers per table is four people. There is no limit in the case of a family with minors.
  • Buffet breakfast is suspended. Breakfast will be served on an A la carte basis on the 8th floor.
  • Reservation for breakfast / lunch / dinner is required.
  •  Room service at no extra charge.


Conference & Events

Conference rooms and event areas are operating according to the current legal framework.

Rules for social distancing, seating distribution, and gathering size apply.


For any additional information you may require, please contact us at

or by phone: (+30) 210 9238302




The Athens Gate Hotel trip advisor rating based on more than 3100 traveller reviews.
The Athens Gate Hotel is an environmentally, eco friendly hotel located in the centre of Athens.